At KOPAI, our aim is to deliver handcrafted sarees to customers efficiently and securely. Below is our shipping policy for all purchases made through our online boutique:
Processing Time
Orders are typically processed within 5-7 business days after payment confirmation. Custom orders or made-to-order sarees may require additional processing time, which will be communicated at the time of purchase.
Shipping Methods & Delivery
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Our sarees are shipped via reliable courier partners with tracking available.
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Standard delivery within India usually takes 4-7 business days.
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Express shipping may be available at an additional cost.
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International shipping is offered to select countries; delivery times may vary based on location and customs processes.
Shipping Charges
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Shipping charges are calculated at checkout based on delivery location, shipping speed, and order weight.
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Free shipping may be offered on orders above a specified value (details updated periodically).
Order Tracking
Once shipped, customers receive a tracking number via email to monitor their order status in real-time.
Address Accuracy
Customers must ensure the shipping address entered during checkout is correct. KOPAI cannot be held responsible for delays or losses due to incomplete or incorrect addresses.
Delays & Exceptions
Occasional delays may occur due to factors beyond our control (public holidays, courier disruptions, weather). KOPAI will promptly update customers regarding any unexpected delays.
Support & Queries
For any questions about shipping, changes in address, or special requests, please reach out to our customer support team at kopaiboutiquestore@gmail.com